Order Cancellation & Refunds

• Once an order has been shipped, we are unable to cancel or provide refunds.
• If the order was shipped to an incorrect or incomplete address provided by the customer, cancellation is possible with a 20% restocking fee.
• For redelivery requests, a flat fee of $9.99 CAD will be charged.

Order Modifications
We can assist with changes to your order (adding or removing items) before it is shipped. Please contact us promptly if you need to make adjustments.

Final Sale
All sales are final. We do not provide full refunds for any orders.

Concerns or Issues
If you have concerns about your order, please contact us at snackgully@gmail.com within 7 days of receiving it.

Shipping Limitations

• We do not ship to P.O. boxes.
• Snack Gully is not responsible for parcels lost or damaged during transit. For assistance with lost parcels, contact the courier directly.
• We are not liable for damage caused by weather conditions during shipping, including melting or spoilage.

Product Display & Availability
We make every effort to accurately represent the colors and images of our products. However, variations may occur.

• Quantities of products may be limited, and descriptions or pricing can change without notice at our discretion.
• Snack Gully reserves the right to discontinue products at any time without prior notice.

We value your trust in Snack Gully and aim to ensure a smooth shopping experience. If you have any questions, don’t hesitate to reach out to us!